We’re delighted to welcome Krystyna Bosko RN MSc as our new manager here at Hampton Care Home.
Krystyna brings a wealth of expertise and experience to the home manager role. She is highly qualified, with an MSc in Nursing with Teaching, a PGCert in Hospital Management and Public Health, a PGDip in Quality Management/Internal Auditor and the NVQ Level 4 Registered Manager Award. She has been nursing for 35 years, 19 of those in senior roles within care homes, and she specialises in helping homes to be the best they can be. Her previous home achieved not only CQC Outstanding and the Platinum Status Gold Standard Framework Quality Hallmark Award in palliative care, but it also reached the national finals in 2019 for the best end-of-life and dementia care home. Krystyna herself was a finalist in the Great British Care Awards’ Care Home Registered Manager category in 2018.
Krystyna is ably assisted by clinical manager Margielyn Lopez Gonzaga, as well as the rest of the Hampton team.
The new management team’s main priorities are to reinforce the home’s commitment to first-rate, person-centred care, create a happy environment where residents feel genuinely at home and support colleagues to develop their skills and be genuinely inspired by their work. Krystyna is also determined that Hampton will achieve a CQC Outstanding rating.
“Residents deserve nothing less than exceptional, person-centred care,” she says. “I know that this is what staff really want, too, and we believe that we can become a flagship home here in Richmond. Over the next few months, we will focus on being the best we can – in term of care, training and the lovely warm welcome that greets anyone who comes through our door! Eventually, I would also like to see the home becoming a community hub of care, where residents and local people alike can enjoy the benefits of networking and mutual support, in a setting that provides expert residential, dementia and end-of-life care.”
In her view, the home’s staff is one of their greatest assets. “We’re so lucky to have such a variety of people from different backgrounds, experience and talent working for us. I’m a firm believer that everyone has something positive to contribute and that they should be given opportunities to acquire new knowledge and skills wherever possible,” she says.
Krystyna’s expertise in dementia care will also support the home’s ongoing initiative to improve the quality of its care of residents living with dementia. This incorporates the provision of optimum, person-centred nutrition and maintaining wellness via daily activities, underpinned by a dementia-friendly environment and thorough training for staff.
Our operations manager, Wendy Cowell, says: “We are delighted to welcome Krystyna as the new manager of Hampton Care Home. We are confident that her knowledge, skills and experience, especially in relation to dementia, together with her passion, energy and determination to build a strong, united team will help establish Hampton as an outstanding provider of residential, nursing and dementia care.”