FAQs

The team at Hampton Care Home often receives many questions—from inquiries about our facilities and rooms to details about funding options. It’s clear that there’s lots to learn about us.

That’s why we’ve gathered as many of these questions as possible below and provided answers to help. Feel free to browse through and jump to the sections most relevant to your needs. If you still have questions, please don’t hesitate to reach out to us for further assistance.

Care Questions

We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days or weeks as comfortable as possible and extend our support to loved ones during this time.

Residents at Hampton Care Home benefit from exceptional care that eases the challenges of daily personal care, mobility, and medical needs. We also foster mental, physical, and emotional well-being through our comprehensive facilities and activities designed to encourage social interaction, skill development, new experiences, and the continuation of hobbies. We support residents in living their lives according to their own preferences and wishes.

We offer respite care at Hampton Care Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residential Care provides live-in accommodation, with supervision 24 hours a day to those who need extra help and support with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.

At Hampton Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

 

Facilities Questions

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference.

Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.

At Hampton Care Home, our in-house chefs and kitchen team cater to all dietary requirements with a varied seasonal menu offering breakfast, lunch, and dinner. Throughout the day, residents can enjoy a selection of beverages and snacks. Meals can be enjoyed in the dining room, within residents’ own rooms, or outdoors in the garden during warmer months. Additionally, residents have the option to share meals with loved ones in a private dining area.

We provide a range of facilities for all of our residents. We have an in-house hair salon, communal and private dining rooms, activities programme and private landscaped garden for residents to pursue their hobbies and interests.

Finance Questions

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.

When you pay your weekly fees at Hampton Care Home, this covers your accommodation, all meals, snacks, and drinks, as well as participation in activities, use of in-house facilities, and local outings (though some excursions may have additional costs). All care and support services are included, but certain extra medical services, such as dental or chiropody care, might incur additional fees. We strive to meet all residents’ requests, but some may come with extra charges. For more details, please contact the Hampton Care Home team directly.

If someone is having financial difficulties, we want to be able to help you in any way we can, whether that’s looking at different finance options or relocating you to a smaller suite inside the home. Speak to our team about how we can support you.

From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to three days from the date of death until the home is emptied of any personal things. 

General Questions

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Hampton Care Home before making the decision to move in permanently.

Yes. Hampton Care Home is regularly inspected by the CQC to ensure our care home in Middlesex continues to meet a high standard of care in all areas of the home.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Please click the Book A Tour button in the top right hand side to find a time that suits you.

Allowing pets into our home is dependent on any allergies others may have who live in our home. Please get in touch if you would like to discuss this in more detail.

Life at Hampton Care Home

Life here is shaped by the interests and preferences of our residents. Whether enjoying a quiet moment in our landscaped gardens, sharing stories over a freshly prepared meal or joining in with our varied programme of activities, there’s always something to look forward to. We encourage independence while offering support where needed, helping residents to continue living life their way.